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  • briannakelly
    I'm traveling across country in a few weeks to go to a conference. Does anyone know who I should contact to get mobility assistance? I can walk and get on the plane myself but I can't walk very far so traveling between gates is quite difficult for me. Any suggestions would be greatly appreciated.
  • krsma
    Just as a suggestion, tell the airline you will need assistance. Take the wheelchair service. They will make sure you are assisted from the beginning until the end of your visit at the airport. They will bring you to your gate and stop at restrooms or eateries. You will board with first priority. They will escort you to your arrival car or taxi. I was offered this service and I denied it because I felt as though I could do it, didnt need a wheelchair. Ha! By the time I arrived at the gate for boarding, I was completely exhausted! Then there was the line for boarding. Unnecessary regret caused by pride in my case.
  • klg-123
    I have made online reservations with wheelchair assistance for myself (broken foot), my mom (stroke) and my grandfather (92 with bad hips). When you make the airline reservation, you can call the airline, or you can make the necessary arrangements online too - there is a place in the online reservation for special services needed. Like you, my mom could walk and get on the plane herself, but she couldn't walk from gate to gate, especially in large airports like Atlanta and DC. My grandfather needed more help, so they wheeled him right up to the plane door and then assisted him to his seat. You can get either option. Just go to the airline counter when you arrive and someone will come and get you and take you wherever you need to go. Definitely don't let pride get in the way - they employ people for this purpose. Safe travels!
  • ms_navigator_sam
    Hi briannakelly,
    I included a link below that has a very helpful section about travel resources.
    Travel Resources
    Airports have staff to help transport you through the airport. The link above will provide helpful information and links.  If you have questions or would like more information, I would encourage you to contact the airline directly for details on the process.
    I hope this helps, and enjoy your conference!
  • Monica_A
    Hi briannakelly,

    I wanted to let you know that we have a peer support volunteer by the name of George on our online peer profiles who has done extensive world traveling.  He is sort of our resident travel expert.  Click on support at the top of this page and then view peer support profiles and search for George.  I know he will have helpful advice for you.